We respectfully request that you arrive on time or early for your appointment to enjoy the serene atmosphere in its entirety. An early arrival allows you to begin the calming process and to fully appreciate the environment that we have carefully created for you.
Please turn off your cell phone during your visit.
In order to maintain the tranquility of your surroundings, we ask that you do not bring children with you into the spa unless they have a scheduled appointment.
Relax…that’s what you are here for.
Give honest feedback to your therapist, the spa manager, and our front desk.
Please note that gratuity is not included in our menu prices but is greatly appreciated as recognition for a job well done.
Bella Via constantly strives to update our treatments, products, and technology. Therefore, our prices, product selection, and services are subject to change without notice.
If you are late for an appointment, we may need to reschedule or shorten your visit so that we may properly maintain our technicians’ schedules. Additionally, we appreciate your observance of our 24-hour Cancellation Policy.
For new clients, initial appointments must be secured with a $25 deposit, which will be deducted from the total of your scheduled service, or refunded if the appointment is canceled. In the event of a no-show, Bella Via will keep the deposit. We request that you give at least 24 hours notice should you need to cancel.
In the event of a no-show by an established client, the subsequent appointment must be secured with a $25 deposit, which will be deducted from the total of your scheduled service, refunded if the appointment is canceled, and kept if the appointment is missed.
For all clients, spa packages and services that require 2 hours or more on the schedule must be secured with a gift card number or a $25 deposit, which will be deducted from the total of your scheduled services, or refunded if the appointments are canceled before 24 hours. In the event of a cancellation within 24 hours or a no-show, Bella Via will keep the deposit or deduct $25 from the gift card.
For any missed appointment, accumulated points from our Bella Point Program will be deducted from your account (up to 500).